联系我们
寄到这里的每一条消息，我们都会看。
Write to us
Support and account questions — support@elkgameverse.com
Privacy, data access and deletion — contact@elkgameverse.com
Press and partnerships — contact@elkgameverse.com
Write in English, French, German, Spanish, Russian, Arabic, Hindi or Kiswahili. We answer in the language you used.
What helps
The account email address you use here, which game or page you were on, and roughly when. If something went wrong, what you expected and what happened instead — those two sentences are usually the whole diagnosis.
What to expect
A person, not a form letter. We would rather answer properly in two days than acknowledge instantly and solve nothing.
For a data request, we may ask you to confirm the request from the email address on the account. That is not bureaucracy: an account handed over to whoever asks first is not a private account.
What we will never ask you for
Your password. Nobody here needs it, and anybody who asks for it is not us.